How To: Prevent or defuse workplace violence

In this next serious and important tutorial, you'll be taking a look at how to defuse or prevent any voilence from occuring in the workplace. This can range from a fist fight with a customer to an armed robbery. You'll find out what you need to do in order to stay alive and make sure that no one gets hurt.

So pay attention and focus on the important steps for ensuring safety at your workplace.